Got Questions?
Most orders are delivered within 7 days, and in some cases may take up to 14 days depending on the location. You can track your order anytime in the “Your Orders” section.
All items are non-returnable. We do not offer returns unless explicitly communicated by our customer support team under exceptional circumstances. If you believe your case qualifies for a return, please contact our support team for further assistance.
Refunds will be processed in the form of Cherry credits within seven (7) working days from the receipt of the cancellation request (before delivery) or after the product is picked up from you (after delivery).
We currently support payments via UPI.
Yes. Every product is sourced directly from authorised sellers and brand partners.
If you receive a damaged order, an incorrect product, or an empty package, please take clear photos of both the item (if applicable) and its packaging. It is also mandatory to record a video of the unopened package, ensuring the shipping label is clearly visible. Send the video, photos, and your order details to our customer support team. Kindly note that we cannot process any refund or return requests without this video evidence.